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2016 U.S. Primary Election search features

Planning and deployment of election-related search experiences to lead users to reliable information on commonly searched queries.

Ask

I was approached by search product teams working on distinct experiences around the then-upcoming 2016 U.S. primary election to offer feedback on proposed designs and organize editorial efforts in content curation and quality validation.

Process

  1. Led team effort to develop detailed list of potential features along with timeline, content source(s), and priority. Features based on team knowledge and real user search data/query patterns.
  2. Researched content sources for features that would be relevant in early 2016 (general politics, candidate research). Key requirements included high-quality, politically neutral data; structured in a way that was compatible with our content management platform; served in XML or JSON format or able to be extracted and converted to usable form.
  3. Joined product team meetings to give updates on content development and share feedback on whether design matched real content and user needs.
  4. Created and launched experiences on web search and provided support for other platforms using our work.

Result

By February 2016, we launched several features on web search:

  • Presidential candidate knowledge graph, incorporating party affiliation, donation data from OpenSecrets.org, polling data, and political office history.
  • Latest quotes with “truthfulness” rating from Politifact for all presidential candidates.
  • Candidate stances on 20+ key political issues extracted from ProCon.org with manually curated browse element to help search users explore candidate opinions.
  • Political cartoon of the day.

Additionally, detailed requirements for election results and future election experience ideas were documented.